Business Analyst – Future Product Owner Travel Analytics platform-as-a-service

ForwardKeys empowers businesses around the world by providing access to a near real-time picture of who is travelling where and when, viewing the traveller at each stage of their journey. This information is then complemented with additional datasets to help companies make science-led business decisions.

That is why it is pivotal for ForwardKeys to develop the right Business Intelligence products in the travel ecosystem. We are looking for a Business Analyst helping our Product Owners conduct research and analysis and design solutions to address the business questions of our clients.

The Business Analyst will have several opportunities to evolve across the organization, one of them being to become the Product Owner of one of our Products.

  • Support the Product Owner in both the users’ discovery phase and the implementation of the Product.
  • Conduct desktop research, data analysis and entertain conversations with our clients to analyse and refine business needs.
  • Support the Product Owner in maximizing the value delivered, refining priorities and identifying opportunities and risks.
  • Work in a fast-changing and challenging environment, following Agile principles.
  • Work with cross-functional teams and stakeholders, including software developers, UX designers, data scientists, market analysts and marketing team to help design and implement the product.

Personal skills and experience

  • Minimum 2 years of similar experience
  • Experience with Business Intelligence / Analytics applications
  • Comfort using a wide variety of technical mechanisms, such as dashboards, APIs, real time alerts, etc.
  • Agile methodologies is mandatory (preferably Scrum).
  • Previous experience in the travel industry would be a plus.

Nice to have

  • International experience.
  • Being a team-player.
  • Balance of technical knowledge and business acumen. Customer-first mindset.
  • High degree of organisation, initiative, and personal accountability.
  • Excellent communication skills with the ability to both influence and inspire stakeholders to drive collaboration and alignment, and to engage the development team and foster the best work environment to get the product delivered following our quality standards.
  • Being familiar with the set of tools we are using would be a plus, notably Jira and Confluence.
  • Fluent in English; Spanish would be a plus!
  • Full time, indefinite contract.
  • Be part of a fun, successful yet stable, young and exciting company.
  • Nice and dynamic working environment.
  • Flexible working hours.
  • English, Spanish and pilates/yoga classes.

ForwardKeys is an innovative travel analytics company. It was established in 2010 when the founders realised that the air reservation data used by airlines could serve every industry with an interest in global travellers. Since then, we have built an online platform through which our

clients monitor and qualify traveller flows, map global demand and forecast travel trends. Our team now comprises over 70 people and continues to grow – and we are always looking to develop new datasets and products to help our clients understand the travel landscape.

The working environment at ForwardKeys is international, challenging and flexible:

  • International because our employees come (and work) from all around the world, just like our clients.
  • Challenging is making the transition from a start-up to a bigger company and everything that entails – from developing and selling new products to seeking and seizing new opportunities.
  • Flexible means we understand that doing your job well is more important than being at the office from 9 to 6. To ensure everyone is working towards the same goals, we have biannual company weeks during which we make sure to have fun.

Our model is hybrid, you will be able to work from home, but your job will require regular trips to our Headquarter in Valencia (Spain).

Do you believe you fit our company culture and have what it takes to contribute to the ForwardKeys team?

Please send an email to (mentioning the job you’re applying for in the subject line) or apply by filling in the form.

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