A new forecasting model in ForwardKeys’ Traveller Statistics will help travel retail companies maximise marketing and sales success at a time when it is impossible to forecast accurately using historical data.

For any modern travel-dependent business, forecasts play a crucial role in optimising planning and maximising revenue. However, in the current, post-Covid travel landscape, the historical trends on which most forecasting models are based are no longer the reliable resource they once were.

Against this background, travel retail brands are finding it difficult to plan and operate efficiently. Knowing one’s audience is fundamental to the success of any retailer, but lacking consistent trends to draw on, many brands and duty-free operators have been unable to target potential shoppers accurately.

Without knowing their audiences, travel retail companies cannot make informed decisions on which products to stock, what activations and discounts to offer, how many employees to have on the shopfloor, and which staff members are needed based on the languages they speak. They also lack the information to decide which tenders for airport retail space to bid on, and how much to offer, based on future travel trends. In short, they cannot optimise marketing and revenue.

Forecasts that truly look forward

Having identified the above challenges through its collaboration and engagement with numerous travel retail brands worldwide, ForwardKeys has developed a solution: a new-and-improved forecasting model.

Instead of using historical data rendered invalid by two years of unprecedented travel disruption, the new algorithm draws on real future bookings and scheduled flights – in other words, data that is truly forward-looking. The result is a highly accurate, near-real-time forecast that covers all airports worldwide and therefore provides insight on an unparalleled number of global passengers.

As a more reliable and comprehensive source of knowledge, the new model gives users the information they need to plan marketing campaigns, staffing, and inventory more effectively based on the potential shoppers due to use their airport.

In addition, with insight into which airports their key markets are set to travel from, travel retail companies can make data-driven decisions about where and how much to invest in new retail space, and whether to renew leases on existing stores, to drive revenue.

Behind all of this information is an expert team of data science specialists dedicated to supporting clients with key insights.

Ultimately, by trusting in a forecast that looks forwards, not backwards, duty-free operators, luxury brands, and airport stores can maximise success in the post-Covid era of travel.

Already trusted by many of the world’s leading travel retail brands and duty-free operators, ForwardKeys’ forecasts can be accessed through our business intelligence solution for the travel retail sector, Traveller Statistics. Alternatively, you can integrate the new forecasts into your own systems and processes through Licensed Datasets.


Hi, travel retailers and brands

Are you unsure about the future of travel?

Traveller Statistics is our easy-to-use tool that provides you with traveller-based insights from worldwide airports, including passenger forecasts.


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2023-11-24T16:28:48+01:0019/05/2022|All, Company updates, Travel Retail|
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