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Headquarters: Valencia, Spain
Paseo Alameda 48, B 1-2
46023 Valencia
+34 962 063 973
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Director of Intelligence & Marketing
Olivier Ponti
Olivier Ponti is responsible for bringing the company’s unique travel insights to life. His considerable experience in tourism research, alongside master’s degrees in Economics and Tourism Development, make him one of Europe’s leading experts in travel and destination marketing. He is also an eloquent proponent for the power of data in the tourism sector: when not delivering speeches on the topic at industry events, he is inspiring the next generation of travel-data enthusiasts at Sorbonne University, one of his alma maters. Yet Olivier is just as passionate about learning as he is teaching – and is always keen to discuss the latest events in the travel market.
Insights Expert
Nancy Dai
Having gained a master's degree in Air Transport Management from the University of Surrey, United Kingdom and professional experience at Korean Air, Nan Dai already possessed extensive knowledge of the travel and aviation industry when she joined Forwardkeys as an intern in 2018.
In her current role as Insights Expert, she focuses on the latest travel trends in her native China and its regional neighbours. She also shares her expertise with international audiences as a speaker at industry events. Nan Dai is fluent in Mandarin Chinese, Korean and English.
Outside of work, she is a keen swimmer, traveller and Lego builder!
Head of Market Intelligence & Consulting
Luis Millan
With over eight years' experience at ForwardKeys, where he currently works as Head of Market Intelligence & Consulting, Luis Millán has a keen understanding of traveller behaviour and industry trends. He uses this knowledge to assist destination marketing organisations, hotels, travel retail brands and other travel industry players in adopting data-driven strategies for tourism planning.
Before joining ForwardKeys, Luis gained international experience as a trade consultant and business developer. He holds a BA in Journalism and Communication Studies from the University of Valencia and an MBA from Menéndez Pelayo International University. His strong professional credentials in the tourism sector are complemented by a personal love of travel.
